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Website Privacy Policy

The City of Gresham is committed to the protection of your online privacy. While online we may request your name, address, e-mail address, telephone number, account number(s), credit card number, and expiration date. All data collected is used for the processing of your account.

Email and surveys

If during your visit to the City of Gresham web site you participate in a survey, send an email, or sign up for an email list, the following additional information will be collected:

  • The email address and contents of the email
  • Information volunteered in response to a survey

The contents of your email, your email address, and survey responses may be used to respond to you, address issues you identify, further improve our website, forward the email to another agency for appropriate action, or other appropriate action. Survey and discussion group information will be used for the purpose designated. Emails, surveys, and discussion group information are public records under the Oregon Public Records Act.

Online services

The City of Gresham offers services online as a means to improve services and to make them more convenient and accessible. If during your visit to the City of Gresham website you access services, we will collect additional information related directly to the service you are accessing. We will limit the information requested to only that required to conduct the service. Except as may be required or provided for by law, we will not use the information for any other purpose without your permission.

All online payment transactions are conducted over a secure server and are supported by industry-standard data encryption. This 128-bit encryption is available through newer browsers and is called Secure Socket Layer (SSL). Personal information as well as critical bank or credit card account information is encrypted or scrambled before being transmitted for payment.

Public records and disclosure

The City of Gresham is a governmental agency and therefore subject to the state laws regarding retention and disclosure of public records. These laws, commonly known as the Public Records Act are found in Oregon Revised Statutes (ORS) Chapter 192. See ORS 192.005 to ORS 192.505 and ORS 357.805 to 357.895. These laws exist to ensure that the government conducts its business in a manner open to the public and provides the public the right to access most records, documents, and information used and possessed by all governmental entities. All information you provide and we collect at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists.

Although the Public Records Act favors disclosure of records, there are exemptions or exceptions to disclosure of certain types of records and personal information under both state and federal law. Exemptions under Oregon law are found at ORS 192.501 to ORS 192.505. Information that is exempt from disclosure will be identified as such. Note that in the event of a conflict between this Privacy Policy and state or federal law governing disclosure of record, the state or federal law will control.

The following is a partial list of exemptions under state and federal law. Unless required by a court of law, we will not disclose the following information:

  • Social security number
  • Driver's license number
  • Credit card information
  • Bank account information
  • Residential telephone numbers

Access and correction of personal information

You can review any personal information we collect about you through your participation in surveys, discussion groups, and online services. You may recommend changes to your personal information you believe is in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than what was intended when submitted, please contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections.

Privacy disclaimer

The City of Gresham website has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. When you link to another site, you are no longer on the City of Gresham website and this Privacy Policy will not apply. When you link to another website, you are subject to the privacy policy of that new site.