City of Gresham lifts boil water notice for Kelly Creek and surrounding area

UPDATE: 8/1/25

On Thursday, July 31, customers of Gresham Water (State Water ID number 00357) in the Kelly Creek neighborhood and surrounding areas were notified of a potential problem with their water and were advised to boil all drinking water. We are pleased to report that after thorough testing, the tap water available for these customers has been deemed safe to drink. The boil water notice has been lifted. The City of Gresham apologizes for any inconvenience this may have caused Gresham Water customers.

The water boil notice was issued as a precaution due to a low-pressure event, which could have potentially allowed harmful bacteria to enter the system. System flushing and a laboratory sample study has shown no harmful bacteria is present in the water for this area and drinking water is safe to consume.

You may contact the City of Gresham with any questions or comments by calling 503-618-2626.

7/31/25

On Thursday, July 31, the City of Gresham (Public Water System ID number 00357) issued a boil water notice for the Kelly Creek neighborhood and surrounding areas. This notice is in response to the temporary loss of water pressure in the area, which could potentially lead to harmful bacteria in the water supply. Water customers can confirm whether or not their home is in the affected area by visiting the boil water notice web page or by calling 503-618-2626. 

The boil water advisory is a precaution. To limit risks to health, water customers should boil water for one full minute and allow it to cool before using. Residents are encouraged to store previously boiled water in a clean container with a cover. Residents can use this purified water for drinking, brushing teeth, washing produce, preparing food and baby formula, making ice, and cleaning food contact surfaces. 

Water pressure has been restored to the area. The City of Gresham expects to lift the boil water advisory once water in the area has been tested and deemed safe to drink. This process typically takes 24 hours. Updates will be provided on the City’s website and Facebook, X, and Nextdoorsocial media channels. 

General guidelines on ways to reduce the risk of infection by contaminants in drinking water are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791, the Oregon Health Authority, Drinking Water Services at 971-673-0405, or email InfoDrinkingWater@dhsoha.state.or.us.