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Code Violation Priorities

The City prioritizes its response to certain types of complaints to try and meet the needs of the community with our available resources. 

Priority I: Imminent Public Health and Safety Hazards

The City will conduct a site inspection within two business days of receiving the complaint. To maximize our efficiency in service delivery, complaints may not be addressed in the order received. 

Types of Priority I violations
  • Reports of raw garbage (not yard or construction debris)
  • Encroachments in the public right-of-way that are hazardous or blocking visibility
  • Clear vision issues creating an imminent public safety hazard
  • Vacant homes for the purposes of verifying that property is secure
  • Hazardous motor vehicles
  • Sidewalks in disrepair
  • Report of stagnant or unsecured outdoor pools
  • Overgrown vegetation blocking signs or creating public safety concerns
  • Illegal tree cutting in progress during normal business hours
  • Offensive graffiti
Priority II: Significant Code Violations

Report an issue.

The City maintains a log of complaints received and responds as time allows.

  • Our intent is to conduct a site inspection within five business days of receiving the complaint.
  • To maximize efficiency in service delivery, complaints may not be addressed in the order received.
Types of Priority II violations
  • General graffiti
  • Debris, garbage and junk
  • Abandoned vehicles
  • Residential noise disturbing at least three separate households
  • Tall grass and overgrown vegetation
  • Disabled access
  • Tree code violations
  • Animal feces
  • Illegal dumping in the public right-of-way
  • Signs
  • Removal of required landscaping
  • Garage sales
  • Lighting onto adjacent property (commercial source)
  • RVs/boats on private property or operational vehicles parked in front yard
  • Setback violations
  • Illegal uses
  • Illegal dwelling units
  • Over-height fences or walls
Priority III: Mediation Suggested

Given available resources, the City cannot guarantee a response when complaints are received for these types of potential Code violations.

We suggest contacting East County Resolutions at 503-618-3247. This free service offered through the City  has proven very successful helping neighbors work with each other to resolve conflicts.

Types of Priority III violations
  • Animals
  • Basketball hoops
  • Odors
  • Storm drainage from adjacent properties
  • Noise disturbing two or fewer separate households
  • Non-permitted accessory structures, unless a safety hazard

East County Resolutions

Not Regulated by the City

Issues not under City jurisdiction include but are not limited to:

  • Barking dogs (report to Multnomah County) 
  • Covenants, codes and restrictions (CCRs)
  • Insect infestations
  • Insect swarms
  • Property line disputes
  • Storm drainage from adjacent properties, unless a safety hazard
  • Rats/rodents
  • Trees crossing property lines, except into the right-of-way