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Manage your account with Y.O.U.

  • Manage your utility account anywhere, anytime.
  • Look up payment status and history.
  • Pay online or by text.
  • Schedule payments.
  • Sign up for paperless notifications.
  • Choose AutoPay and skip the postage. 

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Utility services

  • Pay and Manage Your Bill
  • Start or Stop Service
  • More About Utility Services
Pay and Manage Your Bill

We offer multiple ways to pay your utility bill, including free AutoPay and online credit card payments. 

Pay with Your Online Utilities

Payment options

Financial assistance

Utility rates

Start or Stop Service

Need to start or close an account?

Contact us

Read more about starting or stopping utility service.

More About Utility Services

The City provides water, wastewater (sewer) and stormwater utilities.

Shut off your water meter in an emergency

In this short video we demonstrate the steps to turn off your water. If you're planning a plumbing project, call us first so we can send someone to assist. This may help you avoid damage to the meter box water valve. 

  • To report a water main break or a hydrant leak, call 503-618-2626 during business hours.
  • Evenings or weekends, call 503-661-3906 and an on-call superintendent will dispatch staff as needed.